Quality Management Processes

Describes audit preparation, execution and follow-up.

Describes the handling of customer complaints, their classification and their resolution.

Describes the revision and release of documents via odoo.

Describes the handling of non-conforming process results and services.

Describes the regular maintenance of monitoring and measuring equipment.

Describes the use of the Stamp List.

Describes the documentation and evaluation of suggestions for improvement.

Describes the handling of errors, complaints, defects and grievances.

Describes the handling of documented information.

Beschreibt die Einholung von Kundenfeedback